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  • CONSUMER DUTY
CONSUMER DUTY

24 October 2023

CONSUMER DUTY

SAG is a member focused co-operative. Having an account with SAG Credit Union Limited makes you a shareholder in SAG Credit Union Limited. We are regulated and governed by the Bank of England, Prudential Regulation Authority (PRA) and The Financial Conduct Authority (FCA). The Financial Conduct Authority introduced new requirements in July 2023. These are known as Consumer Duty (the Duty) requires us, as a Credit Union, to deliver the following for our members:

  1. Good Outcomes
  2. Act in Good faith, avoiding causing foreseeable harm.
  3. Enable and support them to pursue their financial objectives.
  4. Consider the diverse needs of our member, including those with characteristics of vulnerability.

The Duty in effect fits with the core purpose of SAG Credit Union ltd – Delivering Safe Financial Services for our members. Any member who wishes to have more information about the Consumer Duty can contact the Office to see our Consumer Duty Implementation Plan.

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CONSUMER DUTY

Andersonstown Branch

Address:
87 Andersonstown Road, Belfast, UK, BT11 9BS
Tel:
028 9061 5669
Email:
info@sagcreditunion.co.uk
Web:
www.sagcreditunion.co.uk
Latitude:
54.575004
Longitude:
-5.983943
We're Open:
Tuesday 10:00 - 17:00
Thursday 10:00 - 19:00
Friday 10:00 - 17:00
Saturday 10:00 - 12:30

Poleglass Branch

Address:
Poleglass Branch, Unit 20 Dairy Farm Centre, Belfast, UK, BT17 OAW
Tel:
028 90625384
Email:
info@sagcreditunion.co.uk
Web:
www.sagcreditunion.co.uk
Latitude:
54.560536
Longitude:
-6.020531
We're Open:
Tuesday 09:30 - 13:30
Friday 11:30 - 18:00

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SAG Credit Union Limited is authorised by the Prudential Regulation Authority and regulated by the Financial
Conduct Authority and the Prudential Regulation Authority. Reg No. 573881

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